Bernard Allen Acevedo
8423 15th Ave. SE
Lacey, WA 98513
360.556.0906
Education
B.A. - Emphasis in Computer Science, The Evergreen State College, Olympia WA Fall 2004 - Spring 2007
Web Developer Certificate - CSU Continuing Education Program Fort Collins CO Spring 2000
Qualifications
Operating Systems/ Environments: Windows 95/98/NT/2000/2003/XP, Linux, OS X, IIS, MS SQL Server, Visual Studio, Apache, MySQL, Imail Mail Server, Trend Server Protect, What's Up Gold, TortoiseCVS.
Languages/Development Tools: C#, ASP.NET, HTML, XHTML, CSS, XML, Java Script, Visual Basic 6, C, SQL, ColdFusion, PHP, Python, Java, R, Photoshop, FrontPage, Dreamweaver MX, Fireworks MX, Flash 5 and Flash MX.
Management
Team lead for a product group supporting credit card terminals. Responsibilities included: researching escalated calls from technical support agents; quality monitoring agents; running daily reports on call volume; coaching/training agents on a continual basis; taking calls during increased call volume; assisting with scheduling and schedule adherence.
Employment
WA State Dept of Revenue, Tumwater WA - Web/Software Developer Sept 2007 - Present
Guidance, Del Rey CA - Systems Maintenance (Windows Servers), MS SQL administration June 2005 - Sept 2007.
David Lowerre/Map Genius, Fullerton CA - Systems administrator maintaining Windows 2000/2003 web, mail and data servers for the Landon Media Group and CareerSite. Other responsibilities include MS SQL Server database administration, and web development. March 2001-June 2005.
Spherion Technologies, Loveland CO - Contract with Agilent Technologies. First point IT troubleshooting, resolving hardware & software issues in the Windows NT/2000 environment. June 2000-June 2001. Employee of the Month May 2001.
Center Partners, Fort Collins, CO - Team Lead for the Verifone product group. May 1998-May 2000. Employee of the Month May 1998.
Center Partners, Fort Collins, CO - Technical Support Agent for Verifone credit card terminals. January 1998 to May 1998. Employee of the month April 2000.
Activities
Volunteer web developer and coach for Rad Racing NW Junior Bicycle Race Team. Developed and maintain radracingnw.org. December 2004-Present.
Volunteer web developer for the Capital Bicycling Club Race Team. Developed and maintain cbcracing.org. November 2002-2009.
Competitive cyclist and bicycle advocate.
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